Privacy policy

• Order details: name, email, shipping and billing address, and items purchased.
• Account details if you create an account.
• Messages you send through the contact form or chat.
• Technical data such as device, browser and pages visited.

To process and deliver orders, provide support, send order and account emails, prevent fraud, and meet legal obligations. Marketing email is sent only where permitted and every message includes an unsubscribe link.

We use essential cookies to run the store (for example, your cart and eligibility confirmation). Analytics cookies are used only with your consent, to understand how the site is used. You can withdraw consent at any time by clearing site cookies.

Card details are handled by our payment processor and are never stored on our servers.

We do not sell your personal data. We share it only with service providers who help us operate the store (payment, shipping, email, hosting) and where required by law.

Data controller: TODO: legal entity name and address (owner)

Retention period: TODO: how long order, account and support data is kept (counsel)

You can request access to, correction of, or deletion of your data through the contact page.